Privacy Policy

Welcome to Candora website (the "Site") operated by Brodox. , Your privacy is important to us. This Privacy Policy explains how Candora we collects, uses, and protects your personal information when you visit our website or purchase our handmade candles.

1. Information We Collect

We collect the following personal information when you interact with us:

• Full Name

• Email Address

• Phone Number

• Delivery Address

This data is collected when you:

• Place an order

• Subscribe to our newsletter

• Contact us via email or forms on our website

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Communicate order updates and offers

• Send marketing materials and newsletters (if you’ve subscribed)

• Improve our services and customer experience

• Analyze website traffic through Google Analytics

3. Third-Party Services

We may use trusted third-party tools to help us operate our business efficiently.
Currently, we use Google Analytics to understand visitor behavior and improve our website.

Google Analytics may collect information such as your IP address, browser type, and browsing patterns.
You can read Google’s Privacy Policy here: https://policies.google.com/privacy

We do not sell or share your personal information with any other third parties for marketing purposes.

4. Data Security

We take reasonable technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and review the personal data we hold about you

• Request correction of inaccurate or outdated information

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us via email at contact.candora@gmail.com.

6. Data Retention

We retain your personal data only for as long as necessary to:

• Complete your transactions

• Comply with legal obligations

• Resolve disputes and enforce agreements

7. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand website performance and user preferences.
You can disable cookies in your browser settings at any time.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Candora
📍 Lalitpur, Nepal
📩 Email: contact.candora@gmail.com